Ometoto takes the privacy of every player seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
All your personal and financial data is protected with 256-bit SSL encryption. Your information is never transmitted or stored without adequate protection.
Ometoto never sells, rents, or transfers your personal data to third parties for marketing purposes without your prior explicit consent.
You have the right to access, correct, and request deletion of your personal data at any time through your account or by contacting our support team.
Your data is stored on servers protected by strict access controls, continuous monitoring, and regular backups to prevent data loss or breaches.
The Ometoto Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure full adherence to local legislation.
In the event of any data security breach involving your information, Ometoto will notify you within the stipulated timeframe in accordance with established procedures.
Important Note: This Privacy Policy describes Ometoto's data collection and usage practices. By using our platform, you agree to the terms set out herein. If you do not agree, please discontinue use of the platform and contact us to close your account.
Welcome to the Ometoto Privacy Policy. This document is designed to give you a clear and transparent overview of how the Ometoto platform handles your personal information. We believe privacy is not merely a legal obligation — it is our moral responsibility to every player who trusts this platform.
This Privacy Policy applies to all services offered by Ometoto, including our official website at ometoto.fun, mobile app, Live Casino services, gaming platform, and all communication channels between Ometoto and its users. It also covers data collected during the registration process, platform usage, financial transactions, and interactions with our support team.
Ometoto operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and current international data protection principles. Any processing of your personal data is carried out solely on lawful grounds, transparently, and for clearly defined purposes.
Key Definitions: In this document, "personal data" refers to any information that can be used to identify you directly or indirectly — including your name, email address, phone number, IP address, and financial information.
Ometoto collects various categories of data depending on how you interact with our platform. Below is a detailed explanation of the data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, MyKad / passport number | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Server logs, cookies, automatic collection |
| Usage Data | Games played, session duration, betting history | Activity on the platform |
| Communication Data | Live Chat records, support emails, feedback | Interactions with the support team |
This is information you provide directly when using our platform — such as when registering a new account, completing your profile, making a deposit, or contacting our support team. We only request information that is strictly necessary to deliver the relevant service.
Every time you access the Ometoto platform, our systems automatically record certain technical information such as your IP address, device type, web browser, pages visited, and the duration of each session. This data is used solely for security purposes, improving user experience, and fraud detection.
Ometoto uses the personal data collected for the following purposes, all of which are lawful and necessary for the operation of our platform:
Marketing Communications: ometoto only sends marketing communications to players who have given explicit consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
All personal data processing by Ometoto is carried out on a valid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). The following are the legal grounds we rely on for each category of data processing:
Most of our data processing is necessary to fulfil the contract between you and Ometoto — namely the Terms and Conditions you agreed to upon registration. This includes processing data to manage your account, process transactions, and deliver the services you requested.
Ometoto is subject to various legal obligations that require us to process certain personal data, particularly in relation to KYC and AML compliance. Such processing is mandatory and cannot be opted out of by users.
Ometoto also processes certain data based on our legitimate interests in operating a safe and responsible business — such as fraud detection, network security, and service improvement. We always ensure our interests do not override your privacy rights.
For certain activities such as the use of non-essential cookies and sending marketing communications, Ometoto requests your explicit consent. You have the right to withdraw this consent at any time without any penalty.
Ometoto does not sell your personal data. However, there are specific situations where we may need to share your data with trusted third parties for legitimate purposes:
Ometoto works with carefully selected third-party service providers to help operate our platform. These include payment service providers (FPX, DuitNow, e-wallets), gaming software providers, identity verification companies, and cloud service providers. All such providers are bound by strict data protection agreements and may only use your data for the specified purposes.
Ometoto will disclose personal data to government authorities, regulators, or law enforcement agencies when required by applicable law or a valid court order. We will not disclose data beyond what is required by such a request.
In the event of a merger, acquisition, or sale of company assets, users' personal data may be transferred as part of that process. We will notify you via a prominent notice before your data is transferred and becomes subject to a different privacy policy.
International Transfers: Should your data need to be transferred outside Malaysia, Ometoto ensures such transfers are carried out with adequate safeguards, including the use of standard contractual clauses or recognised data protection mechanisms.
Ometoto retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. After an account is closed, we retain certain data for the period prescribed by applicable law — typically between 5 and 7 years for financial records and transactions, in line with AML and tax compliance requirements.
Ometoto implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
Incident Reporting: While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach involving your personal information, Ometoto is committed to notifying you within 72 hours of the breach being identified, in line with international best practices.
As an Ometoto player and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. Ometoto is committed to respecting and facilitating the exercise of all these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data through your account.
You may request deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
Under certain circumstances, you may request that we restrict the way we process your data.
You may request your personal data in a structured, machine-readable format.
To exercise any of the above rights, you may contact the Ometoto support team via 24/7 Live Chat within the platform or refer to the FAQ for further guidance. We will respond to your request within 30 working days.
The Ometoto platform uses cookies and similar tracking technologies to enhance your experience, ensure platform security, and understand how players interact with our services.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Ometoto platform. Essential cookies cannot be disabled as they are required for platform security and basic operation.
The Ometoto Platform is exclusively for individuals aged 18 and above. We do not knowingly or intentionally collect personal data from minors. Ometoto uses an age verification system during the registration process to ensure that only eligible adults may access the platform.
If we discover that we have unknowingly collected personal data from a minor, we will take immediate steps to delete that data and close the account in question. If you believe a child has registered an account on our platform, please contact our support team immediately.
Ometoto reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. We will notify you of any material amendments through:
The "Last Updated" date at the top of this document will be updated whenever amendments are made. We encourage you to review this Privacy Policy periodically. Continued use of the Ometoto platform after any amendments take effect constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding how ometoto handles your personal data, we encourage you to reach out to us through the following channels:
For formal requests relating to your rights under the PDPA (such as data access or deletion requests), please clearly state in your message the type of request you are making along with your account details to facilitate the verification process.
You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated and we have been unable to resolve the matter to your satisfaction.
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